FAQs

Why does a round pizza come in a square box? If the FBI breaks your door down do they have to pay for it? Can you cry under water?

These are all questions we cannot answer, but if you are looking for something related to Student App Centre we might be able to help.

Just click your question to find the answer!

Why haven't I received my discount?

What evidence can I provide to prove my student status if I do not have an academic email?

What academic email addresses are accepted?

Why do only some apps allow me to claim my discount directly from Student App Centre?

Can discounts be backdated?

Something else?


Why haven't I received my discount?

Most people should receive their discount within 15 minutes of entering their academic email into the site. However, some educational institutions do not allow emails from outside their institution to be received by students or staff; if this is the case for you, there is no way for us to send any emails to your academic email.

To get around the issue of emails being blocked please email us from your personal email with evidence of your student status (See Below), and we'll get back to you with your student discount.

What evidence can I provide to prove my student status if I do not have an academic email?

Students can claim their discount by sending us any of the following evidence of their student status:

  • Course acceptance letter

  • Student ID card

  • Course bill

Any evidence must be dated. Evidence not in English may take longer to be verified or rejected if I am unable to translate them.

What academic email addresses are accepted?

Student App Centre accepts all .edu and .ac email address along with 100s of others. If you want to know if we support your email just apply for any Fast-Track discount.

If you find your email isn’t accepted by Student App Centre, simply enter your academic email into the form below. Once you’ve submitted the form we will review the information and then send you an update once we have reached a decision on adding the email to our database. This whole process normally takes less than 48 hours.

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Why do only some apps allow me to claim my discount directly from Student App Centre?

We want to get students the best discount we can on all the software they might need, because of this we have decided to list two types of app discount pages:

  • Standard Discount Page - These app discounts are managed and distributed by their developers. Student App Centre simply helps students find and claim them.

  • Fast-Track ➟ Discount Page - These are the apps where students can apply for their student discount directly on Student App Centre. We manage both the student verification and the distribution of the student discount.

As a service, we like to offer both types of discounts to ensure students can find the best selection of discounts.

Can discounts be backdated?

Discounts from Student App Centre can only be used for future purchases and cannot be backdated. If you decide to purchase an application, between applying for a discount and receiving it, you will not be able to claim any money back.