How can we help?

Answers to the questions we get asked most. Can't find what you need? Email us and a real person on our UK team will reply, usually within one working day.

Email support@studentappcentre.com

Claiming discounts

How do I claim a discount?

Sign in, open the app's page and press Get My Discount. We'll email your discount code or link straight away, with instructions for completing your purchase.

I haven't received my discount email

Most emails arrive within a few minutes. Check your junk or spam folder, especially if you use Outlook, and search your inbox for "Student App Centre". Still nothing after 15 minutes? Email us with the app's name and we'll send it manually.

Why do some apps just link to the developer's website?

Some developers run their own student offers rather than giving us a code. For those apps we link straight to the developer so you can see what they offer. They're listed under "More apps students like".

Can a discount be applied to something I've already bought?

No. Discounts only work on new purchases, so claim yours before you buy. Developers can't refund the difference on past purchases.

Your account

How do I sign in?

There's no password. Go to Sign in, enter the email you joined with, and we'll email you an 8-digit login code.

How does the free trial work?

Your first 7 days are free, with full access to every discount. After that it's US$20 / year, billed once a year. Cancel before the trial ends and you won't be charged.

How do I cancel or update my payment details?

Sign in and choose My account at the top of any page. You can cancel, change your card or download invoices there in a couple of clicks.

Can I get a copy of my data, or delete my account?

Yes. Email support@studentappcentre.com from the address you signed up with and we'll take care of it.